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Terms & Conditions

We endeavour to ship all orders within 48 business hours. Customers will be notified when their order has been dispatched.

AUSTRALIA + NEW ZEALAND

Pick up in store | Melbourne Only | Free

All orders over $150 | 2 – 4 business days from dispatch | Free

Standard | 5 -7 business days from dispatch | $15

Express | 2 – 4 business days from dispatch | $25

*Please note Express Australia Post operates between all capital cities (except Darwin and in Perth CBD only) and some major centres. Outside metropolitan areas guaranteed service is to and from townships only. If your item is for an address outside the Express Post network, Australia Post use the fastest possible transport links, but it won’t be covered by their Next Day Guarantee and can take up to 5 days to be delivered.

INTERNATIONAL

All orders over $150 | 5 -10 business day | Free

All other orders | 5 -10 business days| $45

We use a DDU (Delivery Duty Unpaid) service, which means you simply pay an ex-tax price at the checkout and are subject to any relevant local duties and taxes once the parcel arrives at your country.

All gowns purchased online are inclusive of Duties and Taxes.

WE TAKE NO RESPONSIBILITY FOR INCORRECT SHIPPING DETAILS. IF INCORRECT DETAILS HAVE BEEN SUBMITTED WE SUGGEST THAT YOU CONTACT US IMMEDIATELY VIA ORDERS@LOVEONEDAY.COM.AU
DELIVERY ADDRESS CANNOT BE CHANGED OR CANCELLED ONCE ORDER(S) HAS BEEN DISPATCHED.

ORDER TRACKING

You will receive a tracking number for your order upon dispatch to track your order. Please advise us if you require assistance in tracking your order.